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FAQ
St John TAS provides nationally accredited and non-accredited first aid and mental health training. Our courses are delivered by a local team of qualified and experienced trainers.
Our training courses provide for all industry and qualification requirements, and can be delivered in our dedicated training facilities across the Territory - or onsite. Onsite training can be tailored specifically for the needs of your organisation.
First aid training in the workplace can provide employees the confidence to know what to do in an emergency. Training can be tailored to meet workplace requirements. Provide skills on how to care for a colleague and additional capability to assist with emergencies in the community or at home. A well-trained and confident First Aider can literally make the difference between life and death.
All training courses are delivered in partnership with St John Ambulance Australia RTO 88041.
For more information please contact our training team on:
Purchase a new First Aid Kit at a special discount when you do your first aid training with St John TAS.
To be eligible for this offer customers must have completed a St John First Aid Course on the same day as purchase.
In order to comply with Standard 1.8 of the Australian Skills Quality Authority (ASQA) Standards for the Continuing Registration of a Registered Training Organisation (RTO), we need to confirm the identification of all participants in accredited training. This is to ensure that the person providing assessment evidence (the learner), is the person who is enrolled and is subsequently issued the Statement of Attainment/Qualification. We use a Unique Student Identifier for this.
What is the USI?
To enrol in a course for a nationally recognised qualification, it is required by law to provide your Unique Student Identifier. The USI is a reference number made up of ten (10) characters (numbers and letters) that:
- creates a secure on-line record of your recognised training and qualifications gained in Australia from all training providers you undertake recognised training with
- will give you access to your training records and transcripts
- can be accessed on-line—anytime and anywhere
- is free and easy to create
- stays with you for life. Your USI gives you access to an on-line record of the training you have done since 1 January 2015. You can also produce a comprehensive written record of your training.
Your USI can be used when applying for a job, seeking a credit transfer, or demonstrating prerequisites when undertaking further training.
Further information regarding USI is available in the Participants Handbook or by visiting the website, www.usi.gov.au/
Download it here.
- A full refund will be given where written notice to cancel is given by the enrolled participant at least 5 business days prior to the course date.
- A full refund will be given where St John TAS fails to provide the agreed course.
- No refund will be given where notice to cancel is given by the enrolled participant less than 5 business days prior to the course date.
- No refund will be given where a learner fails to attend a course and has not previously notified St John TAS.
- No transfer fee will apply on the first transfer of your course booking.
- A booking may only be transferred a maximum of once before a transfer fee may be applied, and may only be transferred by the participant enrolled in the course or the person that made the original booking.
- An exception to these policies may be applied at the sole discretion of St John TAS where the person is able to show good cause for non-attendance. Good cause for this purpose includes, but is not limited to, presentation of a medical certificate and unanticipated changes to work commitments with employer confirmation.
For our full Refund and Course Transfer Policies – please click here.
- Customer Guarantees https://www.accc.gov.au/consumers/buying-products-and-services/consumer-rights-and-guarantees
- Standards for Registered Training Organisations (RTOs) 2015 https://www.asqa.gov.au/standards